The Human Element in AI: Balancing Automation with Empathy in E-Commerce. Journal of Artificial Intelligence & Cloud Computing, [S. l.], v. 2, n. 4, p. 1–2, 2023. DOI: 10.47363/JAICC/2023(2)351. Disponível em: http://srcpublishers.com/ai-cloud-computing/article/view/750. Acesso em: 6 nov. 2026.