Generative AI for Health Care Contact Center. Journal of Artificial Intelligence & Cloud Computing, [S. l.], v. 2, n. 1, p. 1–3, 2023. DOI: 10.47363/JAICC/2023(2)E183. Disponível em: https://srcpublishers.com/index.php/ai-cloud-computing/article/view/187. Acesso em: 22 nov. 2025.