Enhancing Salesforce Security and Governance through Just-In Time Provisioning and Automated Access Management

Abstract

The governance and security challenges of large Salesforce deployments are a growing concern for organizations, particularly those handling sensitive customer data. This paper proposes a Just-In-Time (JIT) provisioning system in Salesforce, offering a proactive solution to mitigate risks by dynamically managing user access and privileges. The system ensures that users only receive necessary permissions for limited timeframes, thereby reducing security risks and enhancing organizational governance. We explore how Salesforce Shield, audit trails, and automated provisioning via Apex code and Process Builder streamline user management while ensuring compliance with regulatory requirements like GDPR. Furthermore, we examine how Key Performance Indicators (KPIs), such as license utilization, access requests, and compliance rates, can provide insight into the system’s efficacy