Driving Digital Transformation through Intelligent ERP: A Perspective on SAP S/4HANA, AI and Supply Chain Innovation
DOI:
https://doi.org/10.47363/JMCA/2025(4)229Keywords:
Digital Transformation, Intelligent ERP, SAP S/4HANA, Artificial Intelligence, Supply Chain Innovation, Predictive Analytics, Robotic Process Automation, Real-time Decision Making, Enterprise Technology, Implementation ChallengesAbstract
Digital transformation has become imperative for businesses aiming to remain competitive in a rapidly evolving technological landscape. Intelligent Enterprise Resource Planning (ERP) systems, particularly SAP S/4HANA integrated with artificial intelligence (AI), have emerged as pivotal tools enabling transformative efficiencies and innovation within supply chain operations. This paper explores SAP S/4HANA’s capabilities as an intelligent ERP, emphasizing its AI-driven functionalities such as predictive analytics, robotic process automation, and real-time decision-making. Through detailed analysis and real-world case studies, the research highlights the significant impact of integrating intelligent ERP on supply chain management, demonstrating measurable improvements in efficiency, responsiveness, and strategic decision-making. Finally, this study discusses implementation challenges and presents best practices to ensure successful adoption, concluding with insights into future trends shaping the intelligent ERP landscape.