The Future of Global Fintech: a Powerhouse for Inclusive Financial Services

Abstract

The Future of Global Fintech: a Powerhouse for Inclusive Financial Services Abstract: The global fintech industry remains robust 
as it transitions to a more sustainable growth phase The industry maintains positive performance metrics, though at more moderate 
rates than during the COVID-19 pandemic surge. Average customer growth from 2020-2023 was positive, however, with a 
significant decline from 2020-2021, reflecting natural market normalisation as the industry matures beyond pandemic-driven digital 
acceleration. Encouragingly, revenue and profit growth are strong at, indicating that financial inclusion remains central to fintech 
value proposition, with traditionally underserved segments comprising significant portions of customer bases and tailored products 
of fintechs, mainly in EMDEs