The Role of Artificial Intelligence in Transforming Human ResourceManagement: A Literature Review

Abstract

This literature review explores how the field of human resource management (HRM) has changed in response to machine learning and artificial intelligence
(AI)'s ever-changing effect. HR departments are going through a revolutionary period as a result of the fast advancement of AI capabilities. This phase involves changing key HR operations including performance management, applicant screening, training and development, recruiting, and talent retention. The study looks at current academic works that demonstrate the broad influence of AI in three important HRM topics. While AI promises increased accuracy and efficiency in jobs involving humans, ethical issues become an important factor. In addition to highlighting the exciting developments made possible by AI, the research raises ethical issues and argues for a gradual but prudent incorporation of technology into HRM procedures.